![]() The reader needs only to understand the spirit of these recommendations. However, most of the tips discussed could easily be translated to other software such as Visio. Also, the assumption is that PowerPoint is being used for process mapping. However, a few standard notations are indicated for context. ![]() Since the aim here is how to make a process map look better (not how to create one), the explanation of the standard notations to be used for creating a process map and the different ways in which a process map can be used are not discussed in detail. Some basic rules can be applied to creating process maps that make them easier to understand and use. This commonly results in process maps that run into many pages, making it very difficult to read and understand and that take too much time to modify. Often process mapping is looked at as an exercise in drawing some boxes and arrows and then filling up the boxes with a few words. It has acquired more importance in recent times, given the complexities of processes and the need to capture and visualize knowledge that resides with the people who perform the task. Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma.
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